Claim a Warranty

Welcome to MYTUOY self-service page for processing warranty requests and making inquiries. This function is designed to quickly help resolve any issue you’re experiencing. We apologize in advance for whatever inconvenience your MYTUOY purchase may have caused.

Please note this page is for purchases made through this website or the MYTUOY Direct store on sites such as Amazon.

All products purchased from MYTUOY come with a hassle-free warranty. You can find the precise WARRANTY INFO here. You can also verify the warranty period with our customer service team in the body of your message.

If your product turns out to have a defect during its warranty period, please contact us via the feedback form below and let us know what we can do to help you.

Thank you in advance for all of the information you provide; we know your time is valuable.